FAQ

When will my order ship?
Most orders ship within 1-3 business days, but some pieces take a little more time to make. All orders typically ship within a week of purchase. You will receive an email with tracking information for your package once it ships. 

How long will it take for my order to arrive? 
Orders will ship USPS First Class Mail, which takes about 2-5 business days, or USPS Priority Mail, which takes 2-3 business days. 

Are you able to make a custom piece for me?
I love custom work! Fill out the contact form and tell me your thoughts.

Can you ship a gift direct?
Of course! I love to send gifts! If you'd like to include a note for the recipient, just leave your message in the note box in your cart before you complete checkout. Gift wrap is also available for a small fee and be added to your order through the "Shop" drop down menu.

Do you sell wholesale?
I do! Fill out the contact form and tell me a little bit about your store! I'd love to know: the name of your store, where you are located, your IG handle, how did you hear about JRJ?

I lost one earring, can I purchase one to complete my pair again? Yes, definitely! The cost will be half of what your pair retails for, plus shipping. Get in touch with Jaci by filling out the contact form, and we'll go from there.